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European quality schemes

The schemes we document, country by country.

  • QualiopiFR
  • AZAVDE
  • Ö-CertAT
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  • FUNDAEES
  • RegioniIT
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  • EHISEE
  • ΑνΑΔCY
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  • INFPCLU
  • NOKUTNO

The badges identify the schemes followed in the documents. EuroSchool is not an awarding body. See every equivalent

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All domains / Clerical support workers / Customer services clerks

Client information workers

Client information workers belongs to Customer services clerks. The catalogue there covers, among others: Travel consultants and clerks · Contact centre information clerks · Telephone switchboard operators · Hotel receptionists · Enquiry clerks · Receptionists (general).

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On-siteRemoteCPFUnder 8 h

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Client information workers belongs to Customer services clerks. The catalogue there covers, among others: Travel consultants and clerks · Contact centre information clerks · Telephone switchboard operators · Hotel receptionists · Enquiry clerks · Receptionists (general).

Each sub-category has its own page and filtered catalogue, so you can go from the broad field to the exact occupation without getting lost.

The occupations covered

Travel consultants and clerks · Contact centre information clerks · Telephone switchboard operators · Hotel receptionists · Enquiry clerks · Receptionists (general) · Survey and market research interviewers · Client information workers not elsewhere classified

The main field

Ten families covering every occupation, from construction to healthcare and retail.

The sub-group

One level down, the scope narrows and the courses on offer become more specific.

The occupation

The occupation page shows what can actually be booked: courses, scheduled sessions, rooms and trainers.

Occupation tree

Ten ESCO major groups, then sub-groups, then the occupation.

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What is bookable

No course has been published in this area yet. Try a sub-category or run a search in the catalogue.

Occupational family

Travel consultants and clerks

Within Client information workers, Travel consultants and clerks covers areas such as ground steward/ground stewardess · host/hostess · ticket sales agent · tourist information officer.

ground steward/ground stewardess
host/hostess
ticket sales agent
tourist information officer
tour operator representative

Occupational family

Contact centre information clerks

Within Client information workers, Contact centre information clerks covers areas such as customer contact centre information clerk.

customer contact centre information clerk

Occupational family

Telephone switchboard operators

Within Client information workers, Telephone switchboard operators covers areas such as telephone switchboard operator.

telephone switchboard operator

Occupational family

Hotel receptionists

Within Client information workers, Hotel receptionists covers areas such as hospitality establishment receptionist · night auditor.

hospitality establishment receptionist
night auditor

Occupational family

Enquiry clerks

Within Client information workers, Enquiry clerks covers areas such as customer service representative.

customer service representative

Occupational family

Receptionists (general)

Within Client information workers, Receptionists (general) covers areas such as receptionist.

receptionist
Courses

Occupational family

Survey and market research interviewers

Within Client information workers, Survey and market research interviewers covers areas such as market research interviewer · survey enumerator.

market research interviewer
survey enumerator

Occupational family

Client information workers not elsewhere classified

Within Client information workers, Client information workers not elsewhere classified covers areas such as hotel concierge.

hotel concierge